:faq’s

When can you take items in?

  • To better serve our customers and consignors :found trading co. will be accepting new and existing consignors/ consignments

     ~ BY APPOINTMENT ONLY ~

    This can be done via:

    e-mail: meaghan@found-consignment.com

    store phone: 207.847.0168

    text only: 207.939.3042

    Please provide your name, number & if you are an existing or new consignor. We will try to accommodate everyone in a timely fashion.

 What type of clothing items do you accept?

  • We take in-season current, casual, cozy, comfy, athletic, lounge and leisurewear. Any clothing items and accessories that fall under the casual, cozy, comfy, athleisure wear will be considered.

  • We do not accept business, semi-formal, formal, vintage wear, wedding dresses or furs.  

In what condition do you accept clothing?

  • Items should be clean, odor free, freshly laundered, wrinkle-free, without stains, tears, holes, signs of wear.

  • Your items can be folded neatly in a tote or box. no trash bags please.

What is the commission rate?

  • 45% of sold items not including tax or fees

How do I get paid?

  • Consignor may pick up money owed to them at any time.

  • Checks can be mailed out at the request of the consignor only at the end of the consignment period for a $1.00 fee. (deducted from check)

Are there any fees for putting clothes on consignment?

  • NO

Can I bring in any style of clothing throughout the year?

  • We accept seasonal items only. Spring and summer items are accepted from March to August; fall and winter items are accepted from September to February.

  • We stay current with the seasons. We accept better-named brands that have been purchased new within the last 2-3 years, current, stylish, seasonal women's clothing.

What happens if my consignment items don’t sell?

  • You must contact :found within the end of the consignment period if you wish to have your unsold items returned. If you do not contact us during your consignment period the items become the property of :found.

  • Depending on the article of clothing the item may be donated to a charity or shelter.

How does using store credit work?

  • Consignors may use the store credit for purchases within the store.

What is your purchase return policy?

  •  There is a 2 day return policy on items purchased for in-store credit only.

If I recommend a consigner, how much do I get paid?

  • Any customer that recommends a new consigner that brings in 10 items or more will receive a $10 dollar store credit.